Materials & Care

Every MapInLove piece is designed to preserve a meaningful place in a form you can wear. With proper care, your personalized jewelry can remain beautiful for years to come.

Our Materials

Materials, finishes and stones may vary by product. Please refer to the individual product page for the exact material specifications of the piece you are purchasing.

Depending on the design, available finishes may include:

  • Gold

  • Silver

  • Rose gold

  • Other finishes listed on the product page

Because each piece is individually created, minor differences in color, finish, map-line thickness, stone placement, metal texture, scale or spacing may occur. These subtle variations are part of the personalized production process and are not considered defects.

Personalized Map Details

MapInLove jewelry is created from the address, map position and personalization options selected by the customer.

Some map designs contain fine, openwork lines that recreate real streets and locations. To improve strength, durability and visual balance, our production team may make small adjustments to delicate map lines.

These necessary adjustments will not change the meaning of your selected location and are not considered production errors.

Everyday Care

To help protect your jewelry:

  • Remove it before showering, bathing or swimming

  • Avoid wearing it while exercising or sleeping

  • Keep it away from chlorine, salt water and excessive moisture

  • Avoid direct contact with perfume, lotion, hairspray and cosmetics

  • Remove jewelry before using household cleaning products

  • Handle delicate map lines, chains, clasps and engravings carefully

  • Do not pull, bend or apply pressure to the personalized design

A helpful rule is to put your jewelry on last when getting ready and take it off first at the end of the day.

Water and Moisture

Repeated exposure to water and moisture may affect the appearance of metal, plating, stones and engraved details.

Always remove your jewelry before:

  • Washing your hands for extended periods

  • Showering or bathing

  • Swimming

  • Exercising

  • Entering a sauna or hot tub

  • Cleaning with water or chemicals

If your jewelry becomes wet, gently dry it with a clean, soft cloth before storing it.

Cleaning Your Jewelry

After wearing your jewelry, gently wipe it with a soft, dry, lint-free cloth to remove oils, moisture and residue.

Do not use:

  • Abrasive cloths or brushes

  • Toothpaste

  • Bleach or harsh chemicals

  • Alcohol-based cleaners

  • Silver dips

  • Ultrasonic or steam cleaners

Unless specifically recommended on the product page, these methods may damage the finish, stones, engraving or delicate map details.

Caring for Plated Jewelry

Plated finishes may gradually change or fade over time due to normal wear, skin chemistry, moisture and exposure to chemicals.

To help preserve the finish:

  • Limit contact with water and sweat

  • Avoid perfume, lotion and cleaning products

  • Wipe the piece after each wear

  • Store it separately in a dry place

  • Avoid rubbing it against harder jewelry or surfaces

Gradual fading, tarnishing or changes caused by normal wear are not considered manufacturing defects.

Caring for Stones

If your piece includes a center stone or other decorative stones:

  • Avoid dropping or striking the jewelry against hard surfaces

  • Do not pull or press directly on the stone

  • Keep it away from strong chemicals and abrasive cleaners

  • Check the setting occasionally before wearing

If a stone appears loose, stop wearing the piece and contact our customer care team.

Storing Your Jewelry

Store your jewelry in its original box, a soft pouch or a separate compartment in a jewelry case.

For best protection:

  • Keep each piece separate to prevent scratching and tangling

  • Fasten chains before storing them

  • Keep jewelry away from direct sunlight and humidity

  • Do not store it in a bathroom

  • Place it flat without bending or pressing the map design

Natural Wear

Jewelry naturally changes with time and wear. Depending on the material and finish, you may notice:

  • Light surface scratches

  • Gradual fading of plated finishes

  • Natural tarnishing or oxidation

  • Slight changes in shine or color

These changes are normal and can be reduced through careful wearing, cleaning and storage.

Damaged or Defective Items

If your jewelry arrives damaged, defective or materially different from the personalization information you submitted, please contact us within 30 days of delivery.

Include:

  • Your order number

  • A clear description of the issue

  • Clear photographs or video of the item

  • Photographs of the packaging and shipping label

Please do not return or attempt to repair the item before receiving instructions from our customer care team.

Contact Us

MapInLove Customer Care

Email: support@mapinlove.com

Website: https://mapinlove.com