These Terms of Service (“Terms”) govern your access to and use of the Mapinlove website, services and products.

Throughout these Terms, “Mapinlove,” “we,” “us” and “our” refer to Mapinlove. “You” refers to any visitor, customer or user of our services.

By visiting our website or purchasing from us, you agree to these Terms.

1. Online Store Terms

You must be at least the age of majority in your state, province or country of residence, or have permission from a parent or legal guardian, to use this website.

You may not use our products or services for unlawful or unauthorized purposes.

You may not introduce viruses, malicious code or other technology intended to damage or interfere with the website.

2. Product Information

We make reasonable efforts to display product descriptions, measurements, materials, colors and photographs accurately.

However:

  • Colors may vary between screens.
  • Product photographs may not represent exact scale.
  • Handcrafted products may contain minor variations.
  • Personalized map details may be adjusted for strength and wearability.
  • Product packaging may change without notice.

We reserve the right to modify or discontinue products without notice.

3. Personalized Jewelry

Mapinlove jewelry may be created using information selected or submitted by you, including:

  • Addresses
  • Map locations
  • Coordinates
  • Names
  • Dates
  • Messages
  • Engravings
  • Materials
  • Finishes
  • Stones

You are responsible for reviewing all personalization details before submitting your order.

The on-screen preview is intended to provide a close representation of the finished product. Small adjustments may be made during design and production to preserve fine map details, improve durability or create a balanced piece.

By submitting personalization content, you confirm that:

  • The information is accurate.
  • You have the right to use it.
  • It does not infringe another party’s rights.
  • It is not unlawful, abusive or otherwise inappropriate.

We may refuse personalization requests that violate these Terms.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance.

We may cancel or limit an order because of:

  • Product or material unavailability
  • Pricing or listing errors
  • Suspected fraud
  • Payment authorization problems
  • Shipping restrictions
  • Unlawful or inappropriate personalization
  • Technical problems
  • Circumstances outside our reasonable control

If we cancel an order after payment has been collected, we will refund the applicable amount.

5. Prices and Payments

Prices are displayed in the currency shown on the website and may change without notice.

Applicable shipping fees, taxes and duties may be added at checkout.

You agree to provide current, complete and accurate billing and payment information. By submitting payment information, you represent that you are authorized to use the selected payment method.

Promotional codes:

  • Must be used before they expire
  • Cannot normally be applied after purchase
  • May not be combined unless specifically stated
  • May exclude selected products
  • Have no cash value

6. Order Changes and Cancellations

You may cancel an order for a full refund within 7 hours of placing it by contacting:

After 7 hours, design or production may have begun, and cancellation or modification cannot be guaranteed.

Once personalized jewelry has been completed, it cannot be cancelled, returned, exchanged or refunded except where it is damaged, defective or materially different from the confirmed order details.

7. Shipping and Delivery

Delivery dates are estimates rather than guarantees.

Mapinlove is not responsible for delays caused by:

  • Carriers
  • Customs
  • Weather
  • Natural disasters
  • Incorrect addresses
  • Public holidays
  • Transportation interruptions
  • Other circumstances beyond our reasonable control

Customers are responsible for applicable customs duties and import taxes unless otherwise stated.

Our Shipping Policy forms part of these Terms.

8. Returns and Refunds

Returns, replacements, cancellations and refunds are governed by our Refund Policy.

Completed personalized items are generally non-returnable because they are made specifically for the customer.

Nothing in these Terms limits any mandatory consumer rights that apply under local law.

9. Intellectual Property

All content on the website, including text, photographs, graphics, logos, product designs, page layouts, videos and software, belongs to Mapinlove or its licensors and is protected by applicable intellectual-property laws.

You may use the website only for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell or exploit website content without written permission.

10. Customer Content

If you submit reviews, photographs, comments, suggestions or other content, you grant Mapinlove a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt and display that content for operating, promoting and improving our business, subject to applicable law.

You must not submit content that:

  • Is false or misleading
  • Violates intellectual-property rights
  • Contains unlawful or abusive material
  • Contains malicious software
  • Violates another person’s privacy

We may remove customer content at our discretion.

11. Third-Party Services and Links

Our website may contain tools, applications or links provided by third parties.

We are not responsible for third-party websites, products, privacy practices or services. Your use of third-party services may be governed by separate terms and policies.

12. Prohibited Uses

You may not use the website:

  • For unlawful purposes
  • To violate another person’s rights
  • To transmit malicious code
  • To collect personal information without authorization
  • To interfere with website security
  • To submit fraudulent orders
  • To impersonate another person
  • To scrape or copy content without authorization
  • To abuse discounts, refunds or payment systems

We may suspend or terminate access for prohibited conduct.

13. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free.
  • Product images will appear identical on every device.
  • Delivery estimates will always be met.
  • Every map detail can be reproduced at jewelry scale.

Any warranties that cannot legally be excluded remain unaffected.

14. Limitation of Liability

To the fullest extent permitted by law, Mapinlove will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products.

Where liability cannot be excluded, our total liability relating to an order will not exceed the amount paid for the applicable product, except where a different remedy is required by law.

15. Indemnification

To the extent permitted by law, you agree to indemnify Mapinlove against claims, damages or expenses resulting from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Content or personalization information you submit
  • Your infringement of another party’s rights

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

17. No Waiver

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

18. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You and mapinlove consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of California for any disputes arising out of or relating to these Terms or the Services.

20. Contact Information

Questions regarding these Terms should be sent to:

Mapinlove 

Address:
Room 3440 (Unit A025), No. 12 Daguan South Road, Tianhe District, Guangzhou, Guangdong, China

Company:
Mapinlove operated by Guangzhou Canhai E-Commerce Co., Ltd.

Email : support@mapinlove.com 

Website : https://mapinlove.com